The Challenges:

 

Dataquest UK provide a number of tools and services to support home works and remote users. As such, we have practical answers to a number of home working challenges:

  • Keeping data secure on non – company supported devices
  • What to do if data connectivity and broadband is insufficient in users homes or remote offices.
  • Providing technical support for connectivity, communications and hardware issues
  • Practical alternatives to reimbursing employees for calls made on private lines.
  • Instigating large scale meetings with customers, suppliers or colleagues
  • Efficiently sharing and distributing data and business information.
  • Providing authorisation and processing of business documentation
  • Gain visibility of your remote workforce’s activity

 

Bringing your employees and your business, back together!

Our expertise covers IT, connectivity, communications, conferencing, document workflow, security and mailroom services. Everything you need to get remote workers working!

Telecoms and connectivity

Dataquest provide a range of cost effective telecommunications solutions to keep your employees working. We have the flexibility to provide multiple mobile plans to your organisation and managed them centrally. In addition, we can bridge the separate demands of both remote and office based users under one unified solution.

    • Business mobile contracts and handsets
    • Global texting solutions to quickly distribute vital information to employees and customers
    • Routing of calls made to your business extension onto local devices and mobile phones
    • Call recording for mobile and system handsets
    • Centralised call statistics and logging
    • Software phone and VoIP connectivity
    • Special rates for international and national calls

 

Laptops, hardware and support

Dataquest work with premium market brands to supply best of breed remote computing solutions and hardware. Our in-house IT team provide the knowledge to provision new personal computers with the appropriate applications, security and connectivity required for home workers. Whether you need our assistance to; provide a complete end to end service, lend support to your existing IT team during busy periods, or to take advantage of our wholesale pricing… we are here to help.

  • Procurement of laptops and software licence
  • Provisioning of hardware and operating systems
  • Hard drive encryption
  • Design and provisioning of routing and remote access servers, firewalls and endpoint security
  • Migration of business applications to cloud based platforms
  • Data, connectivity and SD Wan
  • 24 hr helpdesk
  • Tablets and Ipads

Keep in touch with customers, colleagues and suppliers

Social media platforms are a great way to remotely work on projects and keep teams fully informed. Providing the right mix of integrated collaboration tools will supercharge home based employees’ ability to react, track and centrally manage activity. Dataquest provides a suite of technologies that bring remote teams together.

 

  • Video conferencing with multiple connections, desktop sharing, recording and dynamic document linking
  • Low cost audio conferencing with desktop application support and management
  • Desktop video conferencing hardware
  • Seamless integration into popular business systems such as Microsoft teams, Outlook, Android, IOS

Accessing document and data

Before working away from the office, home workers often have the impulse to upload vast amounts of company information to a USB or portable drive.  Aside from the obvious security nightmare this presents, the duplication of information provides a huge issue with integrity, as live documents get updated, changed and re-filed independently.

Dataquest provide Electronic Document Management systems. Contrary to what the name suggests, these solution can store ‘all types’ of electronic data. The data remains secure and centralised, with access available  via  mobile devices, remote applications or a web browser portals. Furthermore the system strengthens people ability to collaborate on the projects by providing version control, workflows and authorisation.

  • Integration with Windows applications such as Word, Excel and outlook
  • Intuitive interface available on PC, Web browser, smartphone and tablet
  • Powerful workflows that notify and connect people to documents when their input is required
  • Upload documents into the system so that team members are notified and can search for the information in a predictable and structured manor

 

Accessing and distributing incoming postal mail

Digital Mailroom Solutions

Many companies still open and internally distribute post into departmental pigeon holes, desktop trays or even resent to remote workers via a carrier service.

Dataquest can we can provide mailroom services for critical daily post.

  • Post can be redirected to our scanning and data capture team
  • We will scan and index the mail
  • The scanned mail PDF ‘s are upload to your company via secure SFTP
  • The original mail will be stored for an agreed period, then delivered back to your office.