Driven by the availability of numerous communication tools, people now collaborate with wider audiences in a multitude of ways. This can include utilising tools such as; Voice calls, tele- conferring, Social Media, Video conferencing, Team Apps, Desktop sharing, messaging and sharing sites.

Unified communications (UC) provides a strategic suite of integrated solutions to help people work together productively. Key knowledge workers can choose the most appropriate tools to dynamically share information with any audience. UC seamlessly bridges communications between mobile workforces, with remote customers, and to decentralised supply chains.
UC solutions are available as on-premises software, partner-hosted solutions, or as a service (UCaaS) from cloud providers

Use Your Extension From Anywhere

Includes VoIP apps for Android and iOS which allow you to take your office extension with you anywhere. With a modern and intuitive user-interface, Dataquest’s integrated softphone applications offer a full range of Unified Communications features including presence, chat, conferencing and more.

  • Answer calls to your office phone extension via your mobile device and transfer to colleagues without asking customers to call another number.
  • Slash your company’s mobile phone costs, increase productivity and make sure you never miss a call again!

Click to Call from Any
Browser or CRM

With the  Click to Call extension for Chrome and Firefox you can make calls directly from any browser or CRM via the Web Client. Make outbound calls with a single click of the mouse and eliminate the need to copy and paste numbers.

  • Automate tedious and time-consuming workflow processes for staff
  •  Phone number detection – Detect international or all phone number

Go Mobile with Leading
Android and iOS VoIP Apps

With the VoIP apps for Android and iOS you can take your extension wherever you go. Dataquest delivers the one number concept meaning that you no longer have to give out your personal mobile number. Set your status so your colleagues can see whether or not you are available to take a call.

  • Make and receive calls from your smartphone – at no cost
  • Set your status to available, away and out of office from your smartphone
  •  See the status of your colleagues from anywhere
  • One number concept

See the Status of Your Colleagues

The ability to view the status of other colleagues is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances

  • Eliminate expensive voice mail tags
  • Avoid unnecessary transfers of phone calls that irritate customers
  • Visible from all Apps: Mac, Windows, iOS, Android & web

Instant Messaging / Text Chat

Allow employees to communicate together via text messaging, without the need to rely on third party internet messaging systems or give out personal phone numbers.  Users can send and receive text messages via web, Windows, Mac, iOS and Android apps from anywhere – a true unified communications solution!

  • Chat with website visitors, real-time
  • Send text messages, links and more at no additional cost

Cut Travel Costs With
Integrated Web Conferencing

When plain old voice communication just isn’t enough, our integrated video conferencing solution saves you travel time and money by allowing users to connect and collaborate in real-time and enjoy face-to-face communication wherever they are. Attend meetings around the world with the cutting edge technology of the WebRTC-based WebMeeting

  • Attend meeting around the world
  • Face-to Face communication wherever you are in the world

Acclaimed Android and
iOS VoIP Apps

When plain old voice communication just isn’t enough, our integrated video conferencing solution saves you travel time and money by allowing users to connect and collaborate in real-time and enjoy face-to-face communication wherever they are. Attend meetings around the world with the cutting edge technology of the WebRTC-based WebMeeting

  • Most advanced and reliable Android & iOS VoIP softphones on the market
  • No additional licensing costs for softphones
  • “PUSH” notifications save mobile battery life
  • Inbuilt SIP tunnel/proxy resolves any remote firewall issues

Easy to Configure
and Manage

Apps for Android and iOS utilize VoIP and are secure and easy to setup and manage. The apps can be automatically provisioned from the Management Console, reducing help desk calls. Because of the inbuilt tunnel, the apps work seamlessly across all firewalls, making them even more reliable.

  • Remotely configurable via QR code, no hassle setup
  • Secure communication with end-to-end encryption
  •  Fully integrated, thus easy to use