Your New Role

Due to new business developments, we have a vacancy for a Billing & Contracts Administrator.

We are looking for a self-starter who wishes to progress their career within the organisation; this is a great opportunity for someone with experience in Customer Service, excellent administrative skills and a keen eye for detail.

It is the perfect position for an ambitious individual looking for a long-term career, who enjoys working as part of a team but capable of working independently.

Job Description

  • Ensure all meter billing invoices are accurate and completed on time
  • Respond to customer invoice billing queries
  • Raise manual invoices and credits when required
  • Monitor and file customer meter billing information on a daily basis
  • Make changes and update customer contact details on the company database
  • Proactively assist the Professional Services team in resolving queries relating to the automated billing software
  • Run monthly increase reports
  • Provide billing information to third party companies each month/quarter
  • Check third party invoices and input costs into company database
  • Produce quarterly volume reports for high revenue clients
  • Work closely with Contracts Manager & Contracts Administrator
  • Assist with loading new contracts & contract settlements
  • Provide customer care and sales team with customer information for client meetings.
  • Cover and take overflow service calls for the Service Control Team, when required

What You’ll Get In Return

  • Basic Salary
  • 28 days annual leave (Jan – Dec), which increases one day per year to a max of 33 days (including Bank Holidays)
  • Pension Scheme
  • Private Scheme
  • Private Healthcare
  • Life Assurance
  • Good Attendance Bonus Scheme
  • Long-Term Career Opportunites
  • Training and Development
  • Company Days Out
  • Team Recognition Events

Requirements

  • Customer Service Experience
  • Excellent verbal and written skills
  • Strong communication and problem-solving skills
  • Advanced Excel Skills
  • Meticulous organisational skills and attention to detail

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

 

To apply for this role above please email your C.V.

APPLY